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Note: SalesCart uses the Microsoft SMTP Service (CDONTS mail object). Your ISP or your server administrator will need to install the Microsoft SMTP service on IIS to us the built-in email capabilities of SalesCart. If you do not receive e-mails, then the SMTP service either is not installed or is not configured properly. If you are running the personal web server locally, the Microsoft SMTP service is not available and you will receive an error until you publish to your ISP's server. If you ISP has a Windows 2003 web server, then you will need to use CDOSYS. Contact SalesCart Technical Support on how to configure SalesCart to use CDOSYS.
SalesCart comes by default with E-mail confirmation to merchants and customers turned off . However, these can be enabled if you wish to receive or send email confirmations. By pressing a button at receipt-time, customers can simply print out the receipt.
Provide Customer e-mail receipt
What does this do? Allows your customer to receive an receipt via email at the end of placing their order.
Default? Unchecked
If you want to: provide a customer e-mail receipt, check this box.
Important: Information sent via email is not secure. If you do not want the credit card information to appear in the customer email receipt, you must do the following:
1. Open the sendemail.asp file located in the cgi-bin folder in html mode
2. Locate line 135
3. Comment out line 135 by placing an apostrophe at the beginning of the line. It should appear as shown below:
4. Save.
5. Now the customer will not see any billing information on their receipt.
Send a Merchant e-mail confirmation
What does this do? Sends an e-mail automatically to the return e-mail address specified for the merchant. If you want to have an e-mail automatically sent to the "merchant", place a check mark in the box labeled "Send a Merchant e-mail confirmation".
Default? Unchecked
If you want to: provide a merchant e-mail confirmation, check this box.
Warning!: By default, the merchant email receipt contains everything including the customers credit card information. Since information sent via email is not secure, you may wish to remove this capability using the following procedure.
1. Open the merc-conf.asp file located in the cgi-bin folder in html mode
2. Locate line 131
3. Comment out line 131 by placing an apostrophe at the beginning of the line. It should appear as shown below:
4. Save.
5. Now the merchant will not see any of the customer's billing information on their receipt.
Return E-mail address
What does this do? The email confirmation will be sent to this email address after the customer confirms an order. Enter the return e-mail address where the merchant confirmation emails should be sent.
Default? no-one@domain.com
If you want to: provide a merchant e-mail confirmation, a return merchant email address must be entered in this box. Use commas to designate multiple merchants.
Email Subject for Receipt
What does this do? This is the normal e-mail subject field that your customers will see when they receive an e-mailed receipt from SalesCart. Enter text here the Subject that you want to appear in the E-mail for the customer's receipt.
Default? SalesCart Order Receipt
If you want: your customers to see a subject line on the email receipt, enter a subject line here.
Email Subject for Merchant Confirmation
What does this do? This is a normal e-mail subject field that you, or the merchant you design for, will see when they receive the confirmation email. Enter the subject that you want to appear in the Merchant's confirmation e-mail.
Default? SalesCart order to-be-processed.
If you want to: differentiate the email the merchant receives from the other email, enter a subject line here.
Relative Path to E-mail Header
What does this do? The e-mail header file contains text sent with the email receipt and confirmation. A copy of this information is sent to you in the Merchant confirmation to remind you what is being sent to the customer. Enter the Relative Path and File Name for the e-mail header file in this box. The default template file is email.txt and resides in the cgi-bin directory of your Web. In addition, the relative path to your website will be linked to this filename. Normally, this field will already be correct and should not be changed unless you are re-running the wizard on an existing SalesCart Web. You can edit the email.txt file later using NotePad or some other text-based editor, and change it so that it is specific for your customers.
Default? \cgi-bin\email.txt
If you want to: customize your receipt your company-specific information. You could edit it to say, for example: "Thank you very much for placing your order with "yourcompany". Your order will be fulfilled within X hours...If you have any questions regarding your order, please call us at 925 555-1212."
When you have entered all the E-mail Properties, click Next