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ERR:
Add to cart error: Microsoft OLE DB Provider for ODBC Drivers error '80004005'
 Article #:
5053 |
The information in this article applies
to this particular SalesCart Product(s):
STD, PRO
SYMPTOMS
When adding item to cart the following error is generated:
Microsoft OLE DB Provider for ODBC Drivers error '80004005'
[Microsoft][ODBC Microsoft Access Driver]General error Unable to open registry key 'Temporary (volatile) Jet DSN for process 0x5f8 Thread 0x8b4 DBC 0x13e546ac Jet'.
/cgi-bin/GetOrder.asp, line 30
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CAUSE
The account that is being used to access the page does not have access to the HKEY_LOCAL_MACHINE\SOFTWARE\ODBC registry key.
RESOLUTION
Please see the following MicroSoft KB article:
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q295297&
SUMMARY
STATUS
This behavior is by design.
REFERENCE
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q295297&
Additional
Query Words: adding an item,80004005
Active/inactive: Active
Author: EW
Date: 04/10/02
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