ERR Microsoft Cursor Engine error '80020009'

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The information in this article applies to this particular SalesCart Product(s): 
PRO


SYMPTOMS
When the customer places an order during the checkout process and goes from payment2.asp to confirm2.asp, they get this error message Microsoft Cursor Engine error '80020009' Multiple-step operation generated errors. Check each status value. /cgi-bin/confirm2.asp, line 0

CAUSE
The cause of this error may be a missing state in the Tax table of the shop.mdb database.

RESOLUTION
If you can determine the missing state, such as California, you need to add the state and its 2 character value to the tax table. This problem may also be corrected by downloading a newer version of Salescart, version 3.7 or higher.

SUMMARY
During checkout process, customer gets error going from payment2.asp to confirm2.asp. Error Microsoft Cursor Engine error '80020009'

STATUS
This error has been corrected in version 3.7.

REFERENCE
.


Additional Query Words: Multiple-step operation generated errors

Active/inactive: Active
Author:
 jh
Date:
 9/11/02


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  Last modified: Thursday May 29, 2014