Frequently Asked Questions

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SalesCart 2.0, Setup and Common Problems

This FAQ is being updated on a regular basis, come back and check for new issues, and tips.

This FAQ contains answers to questions that pertain to setup problems, error messages, and common setup issues and mistakes. 

Note: sometimes error message wording may not be 'exactly' the same as that listed below.

Common Problems

  1. Quantity does not calculate correctly when you select multiple items and the amount is too high.

  2. Something happened in the middle of installing SalesCart.  I want to try and reinstall but the uninstall routine seems messed up.  How to I manually uninstall SalesCart.

  3. The Reorder functionality pulls up the previous order but when I click the button to continue the order, I get an error.


Quantity does not calculate correctly when you select multiple items and the amount is too high.

Answer: Download the latest version of SalesCart 2.0 (version 2.03 or greater) from the SalesCart userroom.

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Something happened in the middle of installing SalesCart.  I want to try and reinstall but the uninstall routine seems messed up.  How to I manually uninstall SalesCart..

Answer: Follow these manual install instructions.

Manual Uninstall instructions:

1. Remove shop components. Click on Start>>Find>>Files or Folders. Look for shop.dll Delete all occurences.

Click on Start>>Find>>Files or Folders. Look for shop. Delete any folders named shop.

2. Remove web templates. Click on Start>>Find>>Files or Folders. Look for salescart.wiz Delete any folders named salescart wiz.

3. Remove page templates. Click on Start>>Find>>Files or Folders. Look for [salescart] *.tem Delete any folders named [salescart] blahbalh.tem

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The Reorder functionality pulls up the previous order but when I click the button to continue the order, I get an error.

Answer: Download the latest version of SalesCart 2.0 (version 2.03 or greater) from the SalesCart userroom.

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  Last modified: Friday September 21, 2007